For Queries and Customer Support 0674-6580 111/222

Odish Govt Building
Shri Naveen Patnaik
Hon’ble Chief Minister
Sh Naveen Patnaik,CM Odisha

Services

Select the department to know the list of Services under Odisha Right to Public Services Act, 2012.

Select the Departments

Agriculture

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Seed License 45 days DAO/JDA(F&S) DDA/ADA(Extn) DA&FP(O)
2 Fertilizer License 45 days DAO/JDA(F&C) DDA/ADA(Extn) DA&FP(O)
3 Pesticide License 45 days DAO/DDA(PP) DDA/ADA(Extn) DA&FP(O)
4 Soil Health Card 45 days AAO DAO DDA
5 Seed License 45 days Dy. Director of Horticulture/Asst. Director of Horticulture Jt. Director of Horticulture Director of Horticulture
6 Fertilizer License 90 days Dy. Director of Horticulture/Asst. Director of Horticulture Jt. Director of Horticulture Director of Horticulture

Commerce & Transport

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Temporary Registration 3 Days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
2 Registration of Vehicles 7 Days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
3 Tax Clearance Certificate(TCC) in Form-D 4 Days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
4 NOC in Form-28 4 Days (after receipt of Police clearance report) MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
5 Addition/Deletion of Hire Purchase/Mortgage entry 4 Days (after receipt of confirmation from Financier) MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
6 Transfer of ownership of vehicle 4 Days(after appearance of both seller & purchaser) MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
7 Issue of Lerner's License for Driving License 3 days from the date of appearance for test MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
8 Issue Driving License 5 Days (after passing in the test) MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
9 Renewal of Driving License 5 Days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
10 Issue of Duplicate Driving license 5 Days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
11 Issue of Trade Certificate 30 Days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
12 Issue of Transporting Agents' License 30 days after receipt of clearance from Mining Department wherever necessary MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum-Chairman, RTA
13 Issue of Fitness Certificate for Transport Vehicle 3 Days (after production of vehicle for inspection & compliance to rules) Junior MVI/MVI RTO/Sub-Collector Collector-cum-Chairman, RTA
14 Issue of Conductor License 7 days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum- Chairman, RTA
15 Renewal of Conductor License 7 days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum- Chairman, RTA
16 Change of Address in Conductor License 7 days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum- Chairman, RTA
17 Issue of Duplicate Conductor License 7 days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum- Chairman, RTA
18 Grant Renewal of Conductor License 7 days MVI/ Addl. RTO/RTO RTO/Sub-Collector Collector-cum- Chairman, STA
19 Issue of Duplicate Registration Certificate(RC) 7 days MVI/Addl. RTO/ RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
20 Issue of certified copy of Registration Certificate (RC) 2 days MVI/Addl. RTO/RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
21 Cancellation of Registration Certificate (RC) 30 days after physical inspection of vehicle MVI/Addl. RTO / RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
22 Change of Address in the Registration Certificate (RC) card 7 days MVI/Addl. RTO/RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
23 Change of Address in Driving License 7 days MVI/Addl. RTO/RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
24 Issue of certified copy of Driving License (DL) 2 days MVI/Addl. RTO/RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
25 Issue of License to Driving Training School 45 days MVI/Addl. RTO / RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
26 Renewal of License to Driving Training School 15 days after physical verification of the Institute MVI/Addl. RTO/RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
27 Transfer of ownership of vehicle on succession after death of owner 7 days from the date of filing required documents & appearing before RTO MVI/Addl. RTO / RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
28 Transfer of ownership of Vehicle purchased on auction 7 days from date of filing required document & after appearing before RTO MVI/Addl. RTO/RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
29 Cancellation of Hypothecation Agreement 7 days from the date of filing required document & after verification from financier MVI/Addl. RTO / RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
30 Issue of certified copy of Route permit 2 days MVI/Addl. RTO / RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
31 Renewal of Registration Certificate (RC) of Non Transport Vehicles 7 days from Production of vehicle for inspection MVI/Addl. RTO / RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.
32 Addition of New Vehicle Class to an existing Driving License 5 days after passing the test MVI/Addl. RTO / RTO RTO/Sub-Collector Collector- Cum-Chairman, RTA.

Co-Operation

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Amendment of Bye- laws 60 days 1. ARCS, 2. DRCS, 3. JRCS, 4. ADDL. RCS, 5. RCS(O) 1. DRCS, 2. JRCS, 3. ADDL. RCS, 4. RCS, 5. State. Govt. 1. RCS/ Addl. RCS, 2. RCS/ Addl. RCS, , 3. RCS,. 4. State Govt.
2 Registration 60 days 1. ARCS, 2. DRCS, 3. JRCS, 4. ADDL. RCS, 5. RCS(O) 1. DRCS, 2. JRCS, 3. ADDL. RCS, 4. RCS, 5. State. Govt. 1. RCS/ Addl. RCS, 2. RCS/ Addl. RCS, , 3. RCS,. 4. State Govt.
3 Issuance of Regd. Certificate 60 days 1. ARCS, 2. DRCS, 3. JRCS, 4. ADDL. RCS, 5. RCS(O) 1. DRCS, 2. JRCS, 3. ADDL. RCS, 4. RCS, 5. State. Govt. 1. RCS/ Addl. RCS, 2. RCS/ Addl. RCS, , 3. RCS,. 4. State Govt.
4 Issue of certified copy of bye-laws 15 days 1. ARCS, 2. DRCS , 3. JRCS, 4. ADDL. RCS , 5. RCS(O) 1. DRCS, 2. JRCS, 3. ADDL. RCS, 4. RCS, 5. State. Govt. 1. RSC/ Addl. RSC, 2. RCS/ Addl. RCS, 3. RCS, 4. State Govt.
5 License for Trading /Processing/ Commission Agent /Broker/ Weighman 40 days Secretary, RMC Market Committee OSAM Board
6 License for establishment of Private Marketing 60 days Govt. of Cooperation Govt. of Cooperation Govt. of Cooperation
7 Settlement of disputes between producer sellers and buyers 15 days Secretary, RMC Arbitrators Market Committee
8 Grievances related to settlement of sale proceeds 15 days Secretary, RMC Arbitrators Market Committee
9 Grievances related to Market charges 15 days Secretary, RMC Arbitrators Market Committee
10 Reservation of Storage Space as per the request of Bulk Depositor 15 days Warehouse Superintendent/ Zonal Manager General Manager(C ) Managing Director
11 Issue of Duplicate Warehouse Receipt as per prescribed rules in case the warehouse Receipt is lost or damaged 15 days Warehouse Superintendent/ Zonal Manager General Manager(C ) Managing Director
12 Membership 15 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
13 Issue Kisan Credit 15 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
14 Sanction of Crop Loans 15 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
15 Sanction of Agricultural Term Loans 30 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
16 Issue of Deposit Receipt/ Pass Book 1 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Secretary, CCB concerned
17 Receipt toward repayment of Lone 1 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
18 Online Registration for paddy procurement 3 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
19 Payment against procurement of paddy 3 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
20 Withdrawal of Deposits 1 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Secretary, CCB concerned
21 Adjustment of shares against loan repayment 7 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
22 Availability of fertilizer/ seeds/ pesticides 1 days Secretary, PACS/ Managing Director, LAMPCS Branch Manager of the CCB concerned Assistant Registrar, Cooperative Societies
23 Sanction of Loan 15 days Banking Assistant Assistant Manager Secretary
24 Issue of fresh cheque books 1 day Banking Assistant Assistant Manager Branch Manager
25 Issue of personalized RuPay ATM card 30 days Banking Assistant Assistant Manager Branch Manager
26 Sanction of Loan 15 days Junior Manager Assistant Manager/ Manager General Manager(C&I) of H.O
27 Issue of fresh cheque books 1 day Junior Manager Assistant Manager/ Manager Branch Manager
28 Issue of personalized RuPay ATM card 30 days Junior Manager Assistant Manager/ Manager Branch Manager

Employment and Technical Education & Training

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Issue of Diploma Certificate 45 days Deputy Secretary Secretary SCTE & VT DTET, ODISHA
2 Issue of Provisional Certificate 15 days Deputy Secretary Secretary SCTE & VT DTET, ODISHA
3 Issue of Semester Mark sheet 10 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA
4 Issue of Divisional Mark Sheet 45 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA
5 Issue of Migration Certificate 10 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA
6 Issue of Verification Certificate 15 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA
7 Issue of Duplicate Certificate 10 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA
8 Issue of Duplicate Mark Sheet 10 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA
9 Issue of Transcript 30 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA
10 Recounting of Answer Books 90 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA
11 Supply of photocopy of Answer Books 90 days Deputy Controller of Exam. Secretary SCTE & VT DTET, ODISHA

Excise

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 To process the proposal for grant of liquor license at District Level 60 days Superintendent of Excise/ Collector of the District Excise Commissioner Principal Secretary / Secretary
2 Recommendation of the Excise Commissioner for Grant of Liquor License at Commissioner's Level 30 days Excise Commissioner Principal Secretary/ Secretary Hon'ble Minister

Finance

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Disposal of application for registration under VAT/CST Act 30 Days Commercial Tax Officers/ Asst. Commissioner of Commercial Taxes/ Deputy Commissioner of Commercial Taxes in charge of Circles & Assessment Units Joint Commissioner of Commercial Taxes in charge of Ranges Additional Commissioner of Commercial Taxes (Zonal)
2 Disposal of application for amendment of registration certificates 15 days Commercial Tax Officers/ Asst. Commissioner of Commercial Taxes/ Deputy Commissioner of Commercial Taxes in charge of Circles & Assessment Units Joint Commissioner of Commercial Taxes in charge of Ranges Additional Commissioner of Commercial Taxes (Zonal)
3 Disposal of application for 'C' forms, 'F' forms, 'H' forms & Waybills 7 days Commercial Tax Officers/ Asst. Commissioner of Commercial Taxes/ Deputy Commissioner of Commercial Taxes in charge of Circles & Assessment Units Joint Commissioner of Commercial Taxes in charge of Ranges Additional Commissioner of Commercial Taxes (Zonal)
4 Disposal of application for registration for registration under Odisha Entry Tax Act, 1999 30 days Commercial Tax officers/ Asst. Commissioner of Commercial Taxes/ Deputy Commissioner of Commercial taxes in charge of Circle & Assessment Units Joint Commissioner of Commercial taxes in charge of Ranges Additional Commissioner of Commercial Taxes (Zonal)
5 Disposal of application for registration for No Deduction Certificate under Odisha Value Added tax Act, 2004 15 days Commercial Tax officers/ Asst. Commissioner of Commercial Taxes/ Deputy Commissioner of Commercial taxes in charge of Circle & Assessment Units Joint Commissioner of Commercial taxes in charge of Ranges Additional Commissioner of Commercial Taxes (Zonal)
6 Disposal of application for registration for Clearance Certificate under Odisha Value Added tax Act, 2004 7 days Commercial Tax officers/ Asst. Commissioner of Commercial Taxes/ Deputy Commissioner of Commercial taxes in charge of Circle & Assessment Units Joint Commissioner of Commercial taxes in change of Ranges Additional Commissioner of Commercial Taxes (Zonal)
7 Disposal of requisition for 'El' Form under Central Sales Tax Act,1956 3 days Commercial Tax officers/ Asst. Commissioner of Commercial Taxes/ Deputy Commissioner of Commercial taxes in charge of Circle & Assessment Units Joint Commissioner of Commercial taxes in change of Ranges Additional Commercial of Commercial Taxes (Zonal)
8 Disposal of requisition for 'Ell' Form under Central Sales Tax Act,1956 3 days Commercial Tax officers/ Asst. Commissioner of Commercial Taxes/ Deputy Commissioner of Commercial taxes in charge of Circle & Assessment Units Joint Commissioner of Commercial taxes in change of Ranges Additional Commercial of Commercial Taxes (Zonal)

Fisheries & Animal Resources Devlopment

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 lssue of Registration Certificate along with fishing license after deposit of prescribed fees under OMFRA 15 days Additional Fisheries Officer (Marine),Kujanga, Puri,Ganjam, Balasore & District Fisheries Officer (B&T), Balugaon Deputy Director of Fisheries (Marine),Directorate of Fisheries, Odisha,Cuttack Joint Director of Fisheries (Coastal), Directorate of Fisheries, Odisha, Cuttack
2 lssue of renewal fishing license after deposit of prescribed fees under OMFRA 15 Days Additional Fisheries Officer (Marine),Kujanga, Puri, Ganjam, Balasore & District Fisheries Officer (B&T), Baluqaon Deputy Director of Fisheries (Marine), Directorate of Fisheries, Odisha, Cuttack Joint Director of Fisheries (Coastal), Directorate of Fisheries, Odisha, Cuttack
3 Animal Health Certificate Within 5 days in Headquarters area and 7 days in peripheral areas BVO / VAS / AVAS SDVO CDVO
4 Forwarding of proposal by Asst. Fisheries Officer to Addl. Fisheries Officer after Verification 15 days Addl. Fisheries Officer, Marine, Kujanga, Balasore, Puri, Ganjam Addl. Fisheries Officer, Marine (Directorate of Fisheries, Odisha, Cuttack) Jt. Director of Fisheries (Coastal) Directorate of Fisheries, Odisha, Cuttack
5 Sponsoring of proposal by Addl. Fisheries Officer to Banks subject to availability of subsidy 15 days Addl. Fisheries Officer, Marine, Kujanga, Balasore, Puri, Ganjam Addl. Fisheries Officer, Marine (Directorate of Fisheries, Odisha, Cuttack) Jt. Director of Fisheries (Coastal) Directorate of Fisheries, Odisha, Cuttack
6 Sponsoring of proposal to District Office by the Assistant FO 15 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
7 Sponsoring of proposal by District Office to bank 15 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
8 Submission of Utilisation certificate by AFO after completion of the Project 15 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
9 Release of subsidy after receipt of Utilisation certificate by AFO subject to availability of funds. 15 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
10 Placing the case in the screening committee headed by Collector after receipt of security money from the farmer 15 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
11 Issue of go ahead letter after approval of screening committee. 5 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
12 Recommendation to the Committee for release of subsidy after receipt of UC 15 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
13 Submission of the collected applications at DFO office by AFO 10 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
14 Filling of the application from online as per the beneficiary application and generation of permit by DFO 17 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
15 Issue of permits for supply of equipments to vender 15 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
16 Verification of equipment as per DLTC/SLTC approval. The details with GPS photograph (equipment, beneficiaries and AFO) at the beneficiary field to all quarter to be provided through SMS by AFO 7 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack
17 Online confirmation, the verification and uploading the photograph taken at the beneficiaries field by DFO 5 days District Fisheries Officer Dy. Director of Fisheries (Zone) Jt. Director of Fisheries (Inland) Directorate of Fisheries, Odisha, Cuttack

Forest & Environment

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Distribution of Seedlings to Public-Issue of Orders 15 days Range Forest Officers Assistant Conservator of Forests Deputy Conservator of Forests
2 Sanction of compassionate amount to the concerned persons in case of crop damage by specified wild animals. 90 days Divisional Forest Officer of Wildlife/Territorial Division. Concerned Regional Chief Conservator of Forests. Principal CCF(WL) & Wildlife Warden Odisha
3 Sanction of compassionate amount to the concerned persons in case of cattle kill by specified wild animals. 30 days Divisional Forest Officer of Wildlife/Territorial Division. Concerned Regional Chief Conservator of Forests. Principal CCF(WL) & Wildlife Warden Odisha
4 Sanction of compassionate amount to the concerned persons/legal heirs of the victims in case of human injury and casualty respectively by specified wild animals. 15 days Divisional Forest Officer of Wildlife/Territorial Division. Concerned Regional Chief Conservator of Forests. Principal CCF (WL) & Wildlife Warden Odisha.
5 Disposal of consent to establish application for new / expansion proposal of 17 Categories of highly polluting industries (Red-A) having investment of Rs.50 crores or more on recommendation of Consent Committee 60 days Member Secretary Appellate Authority constituted by F&E Department u/s 28of Water (PCP) Act and 31of Air (PCP) Act. Concerned designated officer, which grants consent revises the consent order as directed by the Appellate Authority.
6 Disposal of consent to establish application for new / expansion proposal of Coal, Bauxite, Iron, Ore, Manganese, Limestone, Dolomite and Chromite Mines on recommendation of Consent Committee 60 days Member Secretary Appellate Authority constituted by F&E Department u/s 28of Water (PCP) Act and 31of Air (PCP) Act. Concerned designated officer, which grants consent revises the consent order as directed by the Appellate Authority.
7 Disposal of consent to establish application for new / expansion proposal of all Sponge Iron Plants on recommendation of Consent Committee 60 days Member Secretary Appellate Authority constituted by F&E Department u/s 28of Water (PCP) Act and 31of Air (PCP) Act. Concerned designated officer, which grants consent revises the consent order as directed by the Appellate Authority.
8 Disposal of consent to establish application for new / expansion proposal of 17 Categories of highly polluting industries (Red-A) having investment of less than Rs.50 crores on recommendation of Internal Consent Committee Cat.A-60 days, Cat.B-45 days Sr. Environment Engineer/Sr. Environment Scientist Appellate Authority constituted by F&E Department u/s 28of Water (PCP) Act and 31of Air (PCP) Act. Concerned designated officer, which grants consent revises the consent order as directed by the Appellate Authority.
9 Disposal of consent to establish application for new / expansion proposal of other than 17 Category of polluting industries (Red-A) i.e. Red-B, Orange and Green having investment of Rs.50 crores or more on recommendation of Internal Consent Committee Cat.A-60 days, Cat.B-45 days Sr. Environment Engineer/Sr. Environment Scientist Appellate Authority constituted by F&E Department u/s 28of Water (PCP) Act and 31of Air (PCP) Act. Concerned designated officer, which grants consent revises the consent order as directed by the Appellate Authority.
10 Disposal of consent to establish application for new / expansion proposal of other than 17 Category of polluting industries (Red-A) i.e. Red-B, Orange and Green having investment UPTO Rs.50 crore. Cat.A-60 days ,Cat.B-45 days, Cat.C-30 days Regional Officer Appellate Authority constituted by F&E Department u/s 28of Water (PCP) Act and 31of Air (PCP) Act. Concerned designated officer, which grants consent revises the consent order as directed by the Appellate Authority.
11 Disposal of consent to establish application for new / expansion proposal of Mines other than Coal, Bauxite, Iron, Ore, Manganese, Limestone, Dolomite and Chromite. Cat.A-60 days ,Cat.B-45 days Regional Officer ST Appellate Authority constituted by F&E Department u/s 28 of Water (PCP) Act and 31 of Air (PCP) Act. Concerned designated officer, which grants consent revises the consent order as directed by the Appellate Authority.

General Administration

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Issue of Mortgage Permission of leasehold lands 30 days Section / Desk Officer Addl. Land / Land Officer Director of Estates
2 Issue of Conversion Order of leasehold lands 90 days Section / Desk Officer Addl. Land / Land Officer Director of Estates
3 Issue of Mutation Order of leasehold lands 60 days Section / Desk Officer Addl. Land / Land Officer Director of Estates

Health & Family Welfare

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Registration of Birth/Death 30 days in case of Urban Area
30 days in case of Rural Area
Urban Area: Health Officer/ Executive Officer of Urban Local Bodies
Rural Area: Medical Officer, CHC
Urban Area:A.D.M.O.(P.H.) of DHH
Rural Area:S.D.M.O/ A.D.M.O of DHH
Urban Area:C.D.M.O. of the District/ CMO in case of Rourkela & BBSR Rural Area:C.D.M.O. of the District
2 For getting Birth/Death Certificate 7 days in case of Urban Area
7 days in case of Rural Area
Urban Area: Health Officer/ Executive Officer of Urban Local Bodies
Rural Area: Medical Officer, CHC
Urban Area:A.D.M.O.(P.H.) of DHH
Rural Area:S.D.M.O/ A.D.M.O of DHH
Urban Area:C.D.M.O. of the District/ CMO in case of Rourkela & BBSR Rural Area:C.D.M.O. of the District

Higher Education

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 lssuance of Higher Secondary Examination Pass Certificate/ Equivalence Certificate by CHSE(O) 7 Days Secretary,CHSE. Odisha Chairman CHSE, Odisha Director Higher Education
2 lssuance of Pass Certificate-cum- Memorandum of Marks/Migration Certificate/Course Leaving Certificate in Correspondence Course(Distance Education) by CHSE(O) 7 Days Controller of Examination,CHSE. Odisha Chairman CHSE, Odisha Director Higher Education
3 lssuance of Provisional Pass Certificate /Mark sheet by Universities 7 Days Controller of Examination of the Universities Concerned Registrar of the Universities concerned Vice-Chancellor of the Universities concerned
4 lssuance of migration certificate by Universities 30 Days Controller of Examination of the Universities concerned Registrar of the Universities concerned Vice-Chancellor of the Universities concerned
5 lssuance of CLC by College 3 Days Principal of the college concerned Regional Director of Education Director, Higher Education
6 Authentication of Original Certificate by H E. Deptt. Certificates to be sent to the Universities/CHSE/Other lnstitutions within 02 days of receipt of application with fees from the applicant by the section of HE Dept.

Verification report to be sent by Universities/ Other lnstitutions within 07 days to H.E. Dept.

ln case of CHSE

Within 05 days from receipt of authenticated certificate from the Universities/CHSE/ Other lnstitutions
Joint Secretary to Govt.,Higher Education Department

Controller of Examination of the Universities concerned

Secretary,CHSE, Odisha

Joint Secretary to Govt.Higher Education Department
Additional Secretary to Govt., Higher Education Department

Registrar of the Universities concerned

Chairman CHSE. Odisha

Additional Secretary to Govt., Higher Education Department
Principal Secretary to Govt., Higher Education Department

Vice-Chancellor of the Universities concerned

Director Higher Education

Principal Secretary to Govt., Higher Education Department
7 Disposal of Memorandum with regard to Block GranV GIA and other Matters. ln Office of DHE -15 (Thirty) days of receipt from College concerned.

In Govt.:- 30 days from date of receipt from Director of Higher Education
Deputy Director

Deputy Secy./Joint Secy. in charge
Addl. Director

Addl. Secy. in charge
Director

Pr. Secy.
8 NOC for Passport Foreign / Vigilance / Higher Study. ln DHE - 15 (fifteen) days from receipt of proposal from College Concerned.

ln Govt.:- lssue:- 07 days from receipt of clearance from Home/ Vigilance
Deputy Director

Deputy Secy./Joint Secy. in charge
Addl. Director

Addl. Secy. in charge
Director

Pr. Secy.
9 Sanction of Junior, Senior, PG Merit, Girls Merit, Technical & Professional Scholarship 30 days Joint Secretary to Govt., Higher Education Department Additional Secretary to Govt., Higher Education Department Principal Secretary to Govt., Higher Education Department
10 Sanction of Loan Stipend 15 days Joint Secretary to Govt., Higher Education Department Additional Secretary to Govt., Higher Education Department Principal Secretary to Govt., Higher Education Department
11 Issue of Clearance Certificate towards recovery of Loan Stipend 15 days Joint Secretary to Govt., Higher Education Department Additional Secretary to Govt., Higher Education Department Principal Secretary to Govt., Higher Education Department
12 Investigation of Arrear claims 15 days Joint Secretary to Govt., Higher Education Department Additional Secretary to Govt., Higher Education Department Principal Secretary to Govt., Higher Education Department
13 Verification of Original Certificate 02 days Joint Secretary to Govt., Higher Education Department Additional Secretary to Govt., Higher Education Department Principal Secretary to Govt., Higher Education Department
14 Authentication of Original Certificate 03 days Joint Secretary to Govt., Higher Education Department Additional Secretary to Govt., Higher Education Department Principal Secretary to Govt., Higher Education Department
15 Renewal of affiliation to the Colleges 60 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
16 Issue of verification of certificates 07 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
17 Issue of verification of Mark Sheet 30 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
18 Re-addition of marks 60 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
19 Selection of Nominee of University to Colleges 07 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
20 Issue of Migration Certificate 07 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
21 Issue of Provisional Mark sheet and Degree Certificate 07 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
22 Issue of Official Transcript/ Authenticity 07 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
23 Disbursal of Scholarship/ Research grant 07 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
24 Issue of Registration/ Duplicate Mark sheet/Certificate 07 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
25 Examination of Ph.D. Thesis 180 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
26 Authentication of Original Certificate 07 days Asst. Registrar /Dy. Registrar Registrar Vice-Chancellor
27 Renewal of affiliation to the Colleges 60 days Secretary Chairman Director, Higher Education
28 Selection of Member (Women) to the GB 15 days Secretary Chairman Director, Higher Education
29 Forwarding of fresh scholarship to MHRD 30 days Secretary Chairman Director, Higher Education
30 Forwarding of Renewal of Scholarship to MHRD 30 days Secretary Chairman Director, Higher Education
31 Issue of verification of certificates 07 days Secretary Chairman Director, Higher Education
32 Issue of verification of Mark Sheet 30 days Secretary Chairman Director, Higher Education
33 Re-addition of marks 7 days Secretary Chairman Director, Higher Education
34 Re-addition of marks Manual Valuation 60 days Secretary Chairman Director, Higher Education
35 Selection of Nominee of CHSE to Colleges 07 days Secretary Chairman Director, Higher Education
36 Issue of Pass/ Equivalence Certificate 07 days Secretary Chairman Director, Higher Education
37 Issue of Migration Certificate 07 days Secretary Chairman Director, Higher Education
38 Issue of Provisional Pass Certificate/Mark sheet 07 days Secretary Chairman Director, Higher Education
39 Authentication of Original Certificate 07 days Secretary Chairman Director, Higher Education

Home

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 NOC For Passport Verification 30 Days SI/ASI in-charge of the Desk in DIB DSP, DIB (for District)/ ACP, DIB (for Commissionerate) SP (for District)/ DCP (for Commissionerate)
2 Character / Antecedent verification 30 Days SI/ASI in-charge of the Desk in DIB DSP, DIB (for District)/ ACP, DIB (for Commissionerate) SP (for District)/ DCP (for Commissionerate)
3 Disposal of application for registration of foreigners 7 Days SI/ASI in charge of the Desk in DIB DSP/ Inspector, DIB S.P. (for District)/ DCP (for Commissionrate)
4 Disposal of application for extension of residential permit of foreigners 15 Days SI / ASI in charge of the Desk in DIB DSP/ Inspector, DIB S.P. (for District)/ DCP (for Commissionrate)
5 Supply of copy of FIR to the complainant 1 Day IIC/OIC of concerned Police Station SDPO/ACP, Zone (for Commissionrate) S.P. (for District)/ DCP (for Commissionrate)
6 Disposal of application for use of loudspeakers (for Commissionrate Police area of Bhubaneswar and Cuttack) 10 Days SI/ASI in charge of the Desk in Licensing Cell, DCP Office (for Commissionrate) ACP(HQ) office of DCP (for Commissionrate) DCP (for Commissionrate)
7 Disposal of application for NOC for fairs/ mela/ exhibition, etc. (for Commissionrate Police area of Bhubaneswar and Cuttack) 10 Days SI/ASI in charge of the Desk in Licensing Cell, DCP Office (for Commissionrate) ACP(HQ) office of DCP (for Commissionrate) DCP (for Commissionrate
8 Disposal of application for final form for road accident/ stolen vehicles/ theft cases 5 days IIC/OIC of the concerned Police Station SDPO/ACP Zone (for Commissionrate) SP/DCP (for Commissionrate
9 Supply of copy of fire report 3 Days Station Officer/ Asst. Fire Officer of the concerned Fire Station Deputy Fire Officer of the Circle Range Fire Officer
10 Supply of copy of Fire certificate for Fire incident without Insurance 7 Days Station Officer/ Asst. Fire Officer of the concerned Fire Station Deputy Fire Officer of the Circle Range Fire Officer
11 Supply of copy of Fire certificate for Fire incident in insured premises (below 10 lakhs) 30 days Station Officer/ Asst. Fire Officer of the concerned Fire Station Deputy Fire Officer of the Circle Range Fire Officer
12 Supply of copy of Fire certificate for Fire incident with damage of property worth more than 10 lakhs (irrespective of insurance) 30 Days Station Officer/ Asst. Fire Officer of the district Fire Station Range Fire Officer Chief Fire Officer, Odisha, Cuttack
13 Disposal of application for fire safety NOC for factories/ industries/ storage godowns/ explosive premises 45 Days Station Officer/ Asst. Fire Officer of the district Fire Station Deputy Fire Officer of Circle Range Fire Officer
14 Disposal of application for fire safety NOC for non-high rise building (below 15 Mtrs of height) 45 Days Deputy Fire Officer of concerned circle Range Fire Officer Chief Fire Officer
15 Disposal of application for fire safety NOC for high rise building (above 15 Mtrs of height) 60 Days 1. Deputy Fire Officer of concerned circle for building upto 21 Mtrs. 2. Deputy Fire Officer, Fire Prevention Wing, Odisha, Bhubaneswar for building above 21 Mtrs. 1. Range Fire Officer for building upto 21 Mtrs. 2. Chief Fire Officer for building above 21 Mtrs. 1. Chief Fire Officer for building upto 21 Mtrs. 2. I.G. of Police, Fire Service, Odisha, Cuttack for building above 21 Mts.
16 Issue of Ex- servicemen/ Widow Identity Cards 1 day Secretary, respective Zilla Sainik Boards (ZSB) Secretary, Rajya Sainik Board, Odisha (RSB) Special Secretary, Home Deptt
17 Registration of Ex-servicemen 1 day Secretary, respective ZSBs Secretary, RSB Special Secretary, Home Deptt
18 Issue of Bonafide Certificate for admission of children in various Educational In Institutions 1 day Secretary, respective ZSBs/ESB Secretary, RSB Special Secretary, Home Deptt
19 Registration for Employment of ESM. 1 day Secretary, ZSBs Secretary, RSB Special Secretary, Home Deptt
20 Issue of Bonafide certificate for exemption of holding Tax 1 day Secretary, respective ZSBs Secretary, RSB Special Secretary, Home Deptt
21 Processing of application for death benefits such as AGI, Funeral grant etc. 2 days Secretary, respective ZSBs Secretary, RSB Special Secretary, Home Deptt
22 Processing of application for children education allowance for MoD. 7 days Secretary, respective ZSBs Secretary, RSB Special Secretary, Home Deptt
23 Processing of application for Scholarship for Amalgamated Fund. 7 days Secretary, respective ZSBs Secretary, RSB Special Secretary, Home Deptt
24 Processing of application for PM's scholarship from. MoD 7 days Secretary, RSB Special Secretary, 14 Special Secretary, Home Deptt
25 Processing of application for various financial assistance from Kendriya Sainik Board, MoD 15 days Secretary, respective ZSBs Secretary, RSB Special Secretary, Home Deptt
26 Processing of application for sanction of 2nd World War Veteran Pension. 30 days Secretary, respective ZSBs Secretary, RSB Special Secretary, Home Deptt
27 Processing of application for various financial assistance from Amalgamated Fund 7 days Secretary, respective ZSBs Secretary, RSB Special Secretary, Home Deptt
28 Physical verification for change of address of serving personnel 15 days Secretary, respective ZSBs Secretary, KB Special Secretary, Home Deptt
29 Redressal of grievances of serving/ESM 7 days Secretary, respective ZSBs Secretary, KB Special Secretary, Home Deptt
30 Processing of grievance/ Petition of ESM/ Widows to concerned civil authorities. 7 days Secretary, respective ZSBs Secretary, KB Special Secretary, Home Deptt
31 NOC for Crackers License 7 days OIC of Fire station Asst. Fire Officer of the District Fire Station. Range Fire Officer

Housing & Urban Development

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Building Plan Approval 60 Days Junior Town Planner/ Assistant Town Planner/ Town Planner concerned Planning Member, DA concerned / Executive Officer concerned Vice Chairman, DA concerned / ADM-cum-PD, DUDA
2 Issue of Occupancy Certificate 30 Days Junior Town Planner/ Assistant Town Planner/ Town Planner concerned Planning Member, DA concerned / Executive Officer concerned Vice Chairman, DA concerned / ADM-cum-PD, DUDA
3 Marriage Certificate 7 Days Dealing Assistant concerned Deputy Commissioner/ Executive Officer concerned Municipal Commissioner / ADM-cum-PD, DUDA
4 Trade License 15 Days Misc. Sarkar/ Clerk concerned Deputy Commissioner/ Executive Officer concerned Municipal Commissioner/ ADM-cum-PD, DUDA
5 Pipe Water Connection 45 Days Junior Engineer concerned Assistant Engineer concerned Executive Engineer concerned
6 Correction of Water Bill 30 Days Junior Engineer concerned Assistant Engineer concerned Executive Engineer concerned
7 Repair of Tube Wells 7 days for minor repair;
14 days for major repair
Junior Engineer Tube Wells Assistant Engineer-in-Charge, Tube Wells Executive Engineer concerned
8 Certified Copy of Building Plan Aporoval 7 days JTP /ATP/ TP/ Concerned Clerk Planning Member Vice-Chairman
9 Booking of Parks/Community Hall 2 Days 0hief Horticulturist / 0oncerned Clerk Chief Engineer cum-Engineer Member / Dy.Commissioner Vice-Chairman / Chairman MunicipalCommissioner
10 Land Use lnformation 3 Days JTP / ATP/ TP/ Concerned Clerk Planning Member Vice-Chairman
11 lssue of Conveyance Deed 30 Days Concerned Allotment Officer /Concerned Clerk Secretary Vice-Chairman
12 lssue of No DuesCertificate 30 days Concerned Allotment Officer / Concerned Branch Officer Secretary / Deputy Commissioner Vice-Chairman /Municipal Commissioner
13 Transfer of Property in case of Sale 30 Days Concerned Allotment Officer / Concerned Clerk Secretary Vice-Chairman
14 lssue of Permission for Mortgage 30 days Concerned Allotment Officer / Concerned Clerk Secretary Vice-Chairman
15 Transfer of Ownership of Holding 60 Days Concerned Allotment Officer / Concerned Clerk / Recovery Officer Secretary / Deputy Commissioner Vice-Chairman /Municipal Commissioner
16 Lifting of Municipal Solid Waste from roads / Street 3 Days Sanitary Inspector City Health Officer Municipal Commissioner
17 Replacement of Damaged Street Light 10 days Concerned Junior Engineer Concerned Executive Engineer City Engineer
18 Assessment of Holding Tax 30 Days Tax Collector / Tax Daroga Deputy Commissioner Municipal Commissioner
19 Road cutting permission 7 Days Concerned Junior Engineer Executive Engineer Concern City Engineer
20 Road restoration from date of issue of Permission 15 days Concerned Junior Engineer Concerned Executive Engineer City Engineer
21 lssue of duplicate Birth / Death Certificate 7 Days Concerned Clerk City health Officer Municipal Commissioner
22 Repairing of WS pipelines (Minor leakage / Sewerage Over flow / Blockage 2 Days(48 hours) Concerned JE / AE Concerned AEE / Dy. Executive Engineer Executive Engineer
23 Building Plan Approval (Applicable to Bhubaneswar Development Authority from 01-02-2013 and other Development authorities & ULBs from 01-05-2013) 60 days Counter Assistant/Dealing Assistant concerned Planning Member, DA concerned/ Executive Officer concerned Vice Chairman, DA concerned/ ADM-cum-PD, DUDA
24 Issuance of Occupancy Certificate (Applicable to Bhubaneswar Development authority from 01-02-2013 and other development Authorities & ULBs from 01-03-2013) 30 days Counter Assistant/Dealing Assistant concerned Planning Member, DA concerned/ Executive Officer concerned Vice Chairman, DA concerned/ ADM-cum-PD, DUDA
25 Marriage Certificate (Applicable to Bhubaneswar, Cuttack & Berhampur Municipal Corporations from 01-02-2013 and other ULBs from 01-05-2013) 7 days Dealing Assistant concerned Deputy Commissioner/ Executive Officer concerned Municipal Commissioner / ADM-cum-PD, DUDA
26 Birth & Death Certificate (Applicable to Bhubaneswar, Cuttack & Berhampur Municipal Corporations from 01-02-2013 and other ULBs from 01-05-2013) 15 days VS Clerk City Health Officer/ Executive Officer concerned Municipal Commissioner / ADM-cum-PD, DUDA
27 Trade License (Applicable to Bhubaneswar, Cuttack & Berhampur Municipal Corporations from 01-02-2013 and other ULBs from 01-05-2013) 15 days Misc. Sarkar/Clerk concerned Deputy Commissioner / Executive officer concerned Municipal Commissioner / ADM-cum-PD, DUDA
28 Pipe Water connection (Applicable to Bhubaneswar, Cuttack & Berhampur Municipal Corporations from 01-02-2013 and other ULBs from 01-05-2013) 45 days Junior Engineer concerned Assistant Engineer concerned Executive Engineer concerned
29 Correction of Water Bill (Applicable to Bhubaneswar, Cuttack & Berhampur Municipal Corporations from 01-02-2013 and other ULBs from 01-05-2013) 30 days Junior Engineer concerned Assistant Engineer concerned Executive Engineer concerned
30 Repair of Tube Wells (Applicable to Bhubaneswar, Cuttack & Berhampur Municipal Corporations from 01-02-2013 and other ULBs from 01-05-2013) 7 days for minor repair; 14 days for major repair Junior Engineer, Tube wells Assistant Engineer0in-charge, Tube wells Executive Engineer concerned

Industries

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Allotment letter after receipt of Land Allotment Committee (LAC) approval. 30 days Concerned Divisional Head Chairman-cum-Managing Director, IDCO Principal Secretary, Industries Department
2 Execution of agreement subject to compliance of terms and conditions of allotment after receipt of land cost. 15 days Concerned Divisional Head Chairman-cum-Managing Director, IDCO Principal Secretary, Industries Department
3 Issue of possession certificate after receipt of land cost 15 days Concerned Divisional Head Chairman-cum-Managing Director, IDCO Principal Secretary, Industries Department
4 Allotment Letter after receipt of approval from High Level Clearance Committee (HLCC) 30 days CGM ( MSME) Chairman-cum-Managing Director, IDCO Principal Secretary, Industries Department
5 Execution of agreement subject to compliance of terms and conditions of allotment after receipt of land cost 15 days Concerned Divisional Head Chairman-cum-Managing Director, IDCO Principal Secretary, Industries Department
6 Issue of possession certificate after receipt of land cost 15 days Concerned Divisional Head Chairman-cum-Managing Director, IDCO Principal Secretary, Industries Department

Labour & Employee's State Insurance

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Registration under Odisha Shop and Commercial Establishment Act, 1956 15 days District Labour Officer/ Assistant Labour Officer. Assistant Labour Commissioner Deputy Labour Commissioner
2 Renewal of Registration under Odisha Shop and Commercial Establishment Act, 1956 15 days District Labour Officer/ Assistant Labour Officer. Assistant Labour Commissioner Deputy Labour Commissioner
3 The Motor Transport Workers Act, 1961 i) Registration ii) Renewal (annual) 15 days Dist. Labour Officer Asst. Labour Commissioner Deputy Labour Commissioner
4 The Beedi & Cigar Workers Act, 1966 i) License ii) Renewal (annual) 15 days Dist. Labour Officer Asst. Labour Commissioner Deputy Labour Commissioner
5 Contract Labour (R&A) Act, 1970 i) Registration (one time) ii) License iii) Renewal (annual) 15 days Dist. Labour Officer Asst. Labour Commissioner Deputy Labour Commissioner
6 Inter State Migrant Workmen Act, 1979 i) Registration (one time) ii) License iii) Renewal of License 15 days Dist. Labour Officer Asst. Labour Commissioner Deputy Labour Commissioner
7 Building & Other Construction Workers (RE&CS) Act, 1996 i) Registration of Establishment 15 days Dist. Labour Officer Asst. Labour Commissioner Deputy Labour Commissioner
8 Industrial Employment Standing Order Act, 1946 45 days Deputy Labour Commissioner Joint Labour Commissioner Labour Commissioner
9 Approval of factory plans (Non hazardous factories) 30 days Assistant Director, F&B Joint Director, F&B Director, F&B
10 Approval of factory plans ( hazardous factories) 60 days Assistant Director, F&B Joint Director, F&B Director, F&B
11 Approval of factory plans (Major Accident harzard factory) 90 days Assistant Director, F&B Joint Director, F&B Director, F&B
12 Registration and licensing of Factories 30 days Assistant Director, F&B Joint Director, F&B Director, F&B
13 Renewal/ Amendment/ Transfer of Factory License 30 days Section Officer Joint Director, F&B Director, F&B
14 Issue of Duplicate License 30 days Section Officer Joint Director, F&B Director, F&B
15 Inspection of Boilers and issue of provisional order to operate 15 days Zonal Assistant Director, F&B Divisional Deputy Director, F&B Director, F&B
16 Approval of repair order of boilers 15 days Section Officer Joint Director, F&B Director, F&B
17 Approval of Drawings of Steam Pipeline 30 days Assistant Director, F&B Joint Director, F&B Director, F&B
18 Registration of Boilers 30 days Assistant Director, F&B Divisional Deputy Director, F&B Director, F&B
19 Endorsement of Certificates of Boiler Operation Engineers, Boiler Attendants and Welders issued by other states. 15 days Section Officer Secretary of Respective Board (Assistant Director, F&B/ Deputy Director, F&B) Chairman (Director, F&B)
20 Revalidation of Welder's certificates 15 days Section Officer Deputy Director, F&B Director, F&B

Panchayati Raj

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Repair of hand pumps 7 days (minor repair)
14 days (major repair except replacement)
28 days for replacement
JE RWSS-II AE RWSS BDO
2 Finalisation of work bill 30 Days (From the date of completion of the work) BDO(Block Level) District Panchayat Officer/ PD, DRDA (District Level (As the case may be), Dy.Secy / Jt. Secy. (State Level) Collector(Block Level) Director, Panchayati Raj (District Level (As the case may be) Collector(State Level) Collector(Block Level) Director, Panchayati Raj (District Level (As the case may be) Commissioner- cum-Secretary (State Level)
3 Issue of Trading License for trading of Minor Forest Produce 7days (By the Grama Panchayat) Sarpanch (Block Level) District Panchayat Officer (Block Level) Collector (Block Level)

Revenue & Disaster Management

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Disposal of applications for issue of SC, ST, OBC, SEBC, Legal Heir Certificates 30 days (excluding the period taken for disposal of objections, if any)
N.B.: For these certificates citizens should apply in their native tahasils.
Tahasildar/Addl. Tahasildar Collector -(SC & ST)
Sub-Collector-(OBC, SEBC and Legal heir)
RDC- (SC & ST)
Collector -(OBC, SEBC and Legal heir)
2 Disposal of applications for issue of Residence & Income Certficate 15 days (excluding the period taken for disposal of objections, if any) Tahasildar / Addl. Tahasildar Sub-Collector Collector
3 Issue of certified copy of RoR 3 days Tahasildar / Addl. Tahasildar Sub-Collector Collector
4 Disposal of uncontested mutation cases 90 days for disposal & 45 days for correction of RoR Tahasildar / Addl. Tahasildar Sub-Collector Collector
5 Disposal of cases u/s 8 (A) of OLR Act 60 Days for disposal (excluding the time taken for payment of premium) Tahasildar / Addl. Tahasildar concerned Sub-Collector Collector
6 Partition of land on mutual agreement of all co-sharers u/s 19 (1) (C) of OLR Act 180 Days Tahasildar / Addl. Tahasidar Sub-Collector Collector
7 Registration of documents 3 days DSR / SR DR-cum-ADM IGR
8 Issue of Encumbrance Certificate 7 days DSR / SR DR-cum-ADM IGR
9 Issue of certified copy of previously registered documents 7 days DSR / SR DR-cum-ADM IGR
10 Registration along with issue of marriage certificate under Special Marriage Act 40 days (where no objection received)/70 working days (where objection received ) DSR/SR
DR
DR-cum-ADM
Collector
IGR
11 Registration of Societies 90 days where more than one district is involved (State Level Society)
30 Days(where one district is involved)(State Level Society)
Registrar of Societies(IGR)
Addl. Registrar of Societies (ADM)
Government
IGR
Government
Government
12 Disbursement of ex-gratia by tahasildars from the date of receipt of funds and approval 90 Days Tahasidar Sub-Collector Collector
13 Disposal of application for issue of Solvency Certificate for an amount less than rupees one lakh 30 days (Excluding the period taken for disposal of objections, if any) Tahasildar / Addl. Tahasildar Sub-Collector Collector
14 Disposal of application for issue of Solvency Certificate for an amount of and above rupees one lakh 30 days (Excluding the period taken for disposal of objections, if any) Sub-Collector Collector RDC
15 Disposal of application for issue of Guardianship Certificate 45 days (Excluding the period taken for disposal of objections, if any) Collector RDC Member, Board of Revenue
16 Certified copy of the document filed u/s 89 of Registration Act, 1908 7 days DSR/SR ADM-cum-DR IGR
17 Registration of Partnership Firm 90 days Registrar of Firm (IGR) or Officer delegated with power Land Reforms Commissioner Member, Board of Revenue
18 Amendment of Registered Partnership Firm 30 days Registrar of Firm (IGR) or Officer delegated with power Land Reforms Commissioner Member, Board of Revenue
19 Dissolution of Partnership firm 45 days Registrar of Firm(IGR) or Officer delegated with power Land Reforms Commissioner Member, Board of Revenue
20 Certified copy of Certificate of Firm 7 days Registrar of Firm(IGR) or Officer delegated with power Land Reforms Commissioner Member, Board of Revenue
21 Amendment of Registered Society (District level) 30 days Additional Registrar of Societies(ADM) IGR Land Reforms Commissioner
22 Amendment of Registered Society (State level) 60 days IGR Land Reforms Commissioner Member, Board of Revenue
23 Certified copy of Certificate of Society Registered within last five years (District level) 5 days Additional Registrar of Societies(ADM) IGR Land Reforms Commissioner
24 Certified copy of Certificate of Society Registered within last five years (State level) 5 days IGR Land Reforms Commissioner Member, Board of Revenue
25 Certified copy of Certificate of Society Registered within last ten years (District level) 7 days Additional Registrar of Societies(ADM) IGR Land reforms Commissioner
26 Certified copy of Certificate of Society Registered within last ten years (State level) 7 days IGR Land reforms Commissioner Member, Board of Revenue
27 Certified copy of Bye-laws of Society Registered within last five years (District level) 5 days Additional Registrar of Societies(ADM) IGR Land reforms Commissioner
28 Certified copy of Bye-laws of Society Registered within last five years (State level) 5 days IGR Land reforms Commissioner Member, Board of Revenue
29 Certified copy of Bye-laws of Society Registered within last ten years (District level) 7 days Additional Registrar of Societies(ADM) IGR Land reforms Commissioner
30 Certified copy of Bye-laws of Society Registered within last ten years (State level) 7 days IGR Land reforms Commissioner Member, Board of Revenue
31 Certified copy of Memorandum of Society Registered within last five years (District level) 5 days Additional Registrar of Societies(ADM) IGR Land reforms Commissioner
32 Certified copy of Memorandum of Society Registered within last five years (State level) 5 days IGR Land reforms Commissioner Member, Board of Revenue
33 Certified copy of Memorandum of Society Registered within last ten years (District level) 7 days Additional Registrar of Societies(ADM) IGR Land reforms Commissioner
34 Certified copy of Memorandum of Society Registered within last ten years (State level) 7 days IGR Land reforms Commissioner Member, Board of Revenue

ST & SC Development, Minorities & Backward Classes Welfare

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Sanction and Disbursement of Post Matric scholarship to eligible ST & SC Students 30 Days Dist.Welfare Officers Concerned A.D.M. of the Concerned District Director, ST & SC Dev. Deptt. Incharge of Post Matric Scholarship
2 Disposal of Grievance Petitions received from ST &SC students in relating to Post Matric Scholarship 30 Days Dist .Welfare Officers Concerned A.D.M. of the Concerned District Director,ST & SC Dev. Deptt. Incharge of Post Matric Scholarship
3 Payment of cash incentive to couples for inter-caste Marriage as defined in Resolution No. 21332 HTW dt. 26.6.1980 subject to revision from time to time 60 days from receipt of application with requisite document from the Couple subject to availability of allotment of funds with the disbursing authority District Welfare Officer (DWO) of the concerned district Collector of the concerned district Commissioner-cum- Secretary, ST&SC Dev. Department

School & Mass Education

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Issues of Original High School Certificate-cum-Mark Sheet 7 Days(from the date of publication of results by the BSE, Odisha) Deputy Secretary, BSE(O) Secretary, BSE(O) President, BSE(O)
2 Issue of duplicate copy of High School Mark sheet 15 Days Deputy Secretary,BSE(O) Secretary,BSE(O) President,BSE(O)
3 Issue of duplicate copy of High School Certificate 15 Days Deputy Secretary,BSE(O) Secretary,BSE(O) President,BSE(O)
4 Issue of Transfer Certificate for Elementary Schools 3 Days Head Master/ IC H.M. SI of Schools District Inspector of Schools
5 Issue of Conduct Certificate for Elementary Schools 3 Days Head Master/ IC H.M. SI of Schools District Inspector of Schools
6 Issue of Transfer Certificate for Secondary Schools 3 Days Head Master/ IC H.M. District Education Officer Regional Joint Director (Schools)
7 Issue of Conduct Certificate for Secondary Schools 3 Days Head Master/ IC H.M. District Education Officer Regional Joint Director (Schools)

Social Security and Empowerment of Person with Disabilities

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Assistance under National Family Benefit Scheme(NFBS) 30 Days in Rural areas
30 days in Urban areas
BDO(Rural areas)
Executive Officer(Urban areas)
Sub-Collector(Rural areas & Urban areas) Collector (Rural areas & Urban areas)

Works

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Fair Rent Calculation. 30 days Executive Engineer Superintending Engineer. Engineer in Chief (EIC) (C) Odisha.

Micro, Small & Medium Enterprise

S.No. Services Time Limit Designated Officer Appellate Authority Revisional Authority
1 Acknowledgement of Entrepreneurs Memorandum Part I 24 working hrs. General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC) Director of Industries Secretary, MSME Department
2 Acknowledgement of Entrepreneurs Memorandum Part II 48 working hrs. General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC) Director of Industries Secretary, MSME Department
3 Recommendation for exemption of premium for conversion of land for MSMEs 60 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC) Director of Industries Secretary, MSME Department
4 Sanction of capital investment subsidy under National Mission on Food Processing(NMFP)/ Odisha Food Processing Policies (OFPP) MSME development policy for Micro Enterprises 60 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
5 Sanction of capital investment subsidy under National Mission on Food Processing (NMFP)/ Odisha Food Processing Policies (OFPP)/ MSME development policy for Small Enterprises) 90 days Joint Director of Industries/ Addl. Director of Industries Director of Industries Secretary, MSME Department
6 Recommendation for Exemption of Stamp Duty 7 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
7 Sanction of assistance for Patent & IPR (Industrial Policy Resolution) 30 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
8 Sanction of assistance for Technical know-how 30 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
9 Sanction of assistance for quality Certification 30 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
10 Recommendation for Electricity Duty (ED) Exemption on Power Supply for micro, small, medium & large enterprises (up to 110 KVA) 30 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
11 Recommendation for Electricity Duty (ED) Exemption on Power Supply for Thrust/Deemed Trust/Pioneer/Large up to 5 MW) 30 days Joint Director of Industries/ Addl. Director of Industries Director of Industries Secretary, MSME Department
12 Recommendation for Electricity Duty (ED) Exemption on Captive Power Plant (CPP) (for Thrust/Deemed Trust/Pioneer/Large) 30 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
13 Recommendation for ED Exemption on CPP (for Thrust/Deemed Trust/Pioneer/Large) 30 days Joint Director of Industries/ Additional Director of Industries Director of Industries Secretary, MSME Department
14 Recommendation for Entry Tax Exemption on Plant & M/c & Raw materials(Micro & Small Enterprises) 15 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
15 Issue of VAT Exemption Certificate on Khadi, Village, Cottage & Handicraft 30 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
16 Sanction towards reimbursement VAT(MSME) 30 days General Manager, RIC/DIC Director of Industries Secretary, MSME Department
17 Sanction of Interest Subsidy Micro & Small Enterprise/PMEGP 15 days General Manager, Regional Industries Centre (RIC) /District Industries Centre (DIC Director of Industries Secretary, MSME Department
18 Sanction of Interest Subsidy Thrust Sector 15 days Joint Director of Industries/ Additional Director of Industries Director of Industries Secretary, MSME Department
19 Issue of EPM Registration Certificate. 48 working hrs. Joint Director, EPM Director, EPM Secretary, MSME Department
20 Issue of Rate Contract Certificate 60 days Joint Director, EPM Director, EPM Secretary, MSME Department
21 Issue of Test Report 15 days Joint Director (Inspection) Director, EPM Secretary, MSME Department
22 Export related Assistance 30 days Deputy Director (Marketing) Director, EPM Secretary, MSME Department
23 Recommendation for Issue of Khadi Industries Certificate 30 days Deputy Secretary, OK&VIB Secretary, OK&VIB Secretary, MSME Department
24 Release of Rebate claims 90 days Senior Assistant Directorate of Industries Posted at OK & VI Board Additional Director�cum - Ex. officio, Secretary, OK&VIB Director of Industries.
25 Supply of raw materials to the units 60 days DGM(C), OSIC MD, OSIC Secretary, MSME Department
26 Supply of materials to the various firms through consortium marketing 60 days DGM(Marketing), OSIC MD, OSIC Secretary, MSME Department
27 Sanction of loan 90 days Heads of Department (HoD) Credit DepartmentCD) MD, OSFC/DGM, OSFC Chairman, OSFC
28 Issue of No Dues Certificate 15 days Branch Manager MD, OSFC/ HoD,Financial Account Department(FAD) Chairman, OSFC
29 One time settlement 90 days Branch Manager MD, OSFC/HoD, Recovery Division (RD) Chairman, OSFC